SANWARIYA
TRAVELS

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GBP Superia, Derabassi, Distt. SAS Nagar (Mohali) Punjab

Welcome to Sanwariya Travels travel agency, need helps for travel guide Let’s Talk

Sanwariya Promise

Instant, Hassle-Free Cancellation & Direct Source Refunds

We believe in fair, pilgrim-first policies. Cancel your yatra reservations online in just a few clicks. Refunds are automatically calculated by our transparent time-tier matrix and dispatched to your original account.

Detailed Cancellation & Refund Guidelines

Effective for all online bookings, advance deposits, and pilgrim tour reservations.

1. Advance Deposit & Balance Payment Refunds

If an advance token (e.g. 25% to 50%) was paid at the time of reservation, refund percentage calculations apply against the total amount paid. The remaining balance amount scheduled to be paid at departure will be completely waived upon timely cancellation.

2. Direct Bank & UPI Mode of Refund

All refunds are credited directly back to the original funding source (original UPI VPA, Credit/Debit card, or Netbanking account). Sanwariya Travels does not issue third-party or cash refunds to maintain complete banking compliance and accountability.

3. Force Majeure, Landslides & Administrative Roadblocks

In case of natural calamities, cloudbursts, severe road closures, or government security advisories that prevent departure, Sanwariya Travels facilitates 100% tour date rescheduling without administrative penalties or provides an adjusted credit voucher.

4. No-Show Policy

Failure to arrive at the designated boarding point by the specified reporting time (30 minutes prior to departure) without prior formal intimation will be treated as a "No-Show" and is not eligible for a refund.

24/7 REFUND & HELP DESK

Need Assistance with a Refund?

Our dedicated pilgrim assistance team is available round the clock to resolve voucher inquiries.

Got Questions?

Frequently Asked Refund Questions

How do I request a cancellation and refund?

You can cancel directly from your profile dashboard under 'My Booked' by clicking 'Cancel Booking' on any upcoming trip. The system will automatically calculate your eligible refund based on real-time policy rules and dispatch it to your original payment source.

What is the expected refund timeline?

Approved online refunds are initiated immediately and credited to your original payment method (Bank Account / UPI / Credit Card) within 5 to 7 business banking days depending on your bank's clearance cycles.

What happens in case of unexpected weather disruptions or route closures?

If a pilgrimage route or darshan is officially halted due to severe weather, landslides, or government administrative orders, Sanwariya Travels will either reschedule your tour at no extra penalty or issue a credit voucher / prorated refund according to verified ground operational expenses.

Can I transfer my booking to another pilgrim instead of cancelling?

Yes! Name changes and passenger transfers can be requested up to 48 hours before scheduled bus departure by reaching our helpline support with valid government photo IDs.